It’s quite common to be given Analytics Reports as part of the package you receive from your web services company, but do check out what you are going to get.
Quite often you will receive an email once a month accompanied by automatically produced reporting. This is fine as long as you have the time to trawl through the mass of data and charts provided, in order to firstly work out what it all means and, secondly work out what you should do about it. All too often this challenge is very daunting, and many people settle for checking if visitor numbers are on the increase or not, and do little more.
There is a real need to interpret this data if your marketing campaigns are to be properly managed and optimised for your business. So don’t assume that being sent analytics reports will provide the answers, check to see if the company has analytics savvy staff who can interpret the data for you, and give you actionable recommendations to help improve your marketing efforts. The investment will pay for itself many times over by ensuring your marketing spend is driving real returns for your business.